IndustryTransportation / Storage
Duties for the Travel Logistics Officer Job
• Requests domestic and international flight schedules, itineraries, bookings, and tickets from local travel agents for efficient and cost effective travel.
• Develops, maintains and periodically revises standard operating procedures for travel authorizations and circuit rides in accordance with RSC, CWS and USG policies.
• Obtains visas for staff travel, makes hotel reservations when required, coordinates ground transportation and other travel arrangements for RSC staff and visitors.
• Prepares RSC travel authorizations and requests accountants/ GSO for purchase orders and checks to pay for travel per diem and tickets.
• Regularly reviews, analyzes and revises RSC expenses for excess baggage, miscellaneous expenses and other travel formulas based on recent expense reports for accuracy in budgeting.
• Assists in budget preparation and monitoring for travel.
• Maintains current, complete and accurate contact information database in public file folders for all travel-related partners, hotels, embassies, UNHCR offices, based on the field team trip report and other sources.
• Reviews RSC trip reports and ensures appropriate follow-up on administrative suggestions required for future planning and implementation in consultation with the Deputy Director for Administration and Finance.
• Reviews monthly invoices for local taxi service providers and ensures correct rates are being charged and also identifies local versus regional travel expenses.
• Performs other duties that may be assigned to ensure the logistical support of operations related to official travel and other program objectives.
Travel Logistics Officer Job Qualifications
• Bachelor’s Degree or four (4) year of experience in lieu of a Bachelor’s Degree is required.
• 8 year’s of paid work experience is required.
• Demonstrated written and verbal English skills;
• Demonstrated computer skills, especially Microsoft Excel;
• Demonstrated organizational and time management skills;
• Demonstrated strong communication skills.
The Travel Logistics Officer must have the ability to:
• maintain the integrity of confidential financial and personnel information;
• communicate effectively both verbally and in writing;
• follow instructions from the Supervisor with a positive and receptive attitude;
• deal effectively and courteously with a large number of associates, outside agencies, applicants and members of the general public;
• conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
• maintain a high performance standard with attention to detail;
• carry out all of the duties of the position efficiently and effectively with minimal supervision;
• take initiative;
• maintain strict confidentiality with RSC Africa administrative and operational information;
• manage a large and diverse workload under pressure with competing priorities;
• work well as a team in a multi-cultural environment while maintaining a high level of motivation;
• effectively manage RSC Africa’s resources;
• actively participate in the implementation of the U.S. Government Operational Refugee Processing Program in Africa;
Physical requirements: This position requires bending, sitting, standing, walking, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying light loads.
Working environment: Normal office working conditions.
IATA training is preferred.
Certificate of Good Conduct is required before the start of employment. Employee will be entrusted with the receipt, custody and payment of money.
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharinginformation and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collectingfacts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.
Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.
Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors includemanaging diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.
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