A big business in all major towns in kenya is looking for fresh talent as it seeks to expand throughout the country
• Greet, register, and assign rooms to guests
• Assist in bookings and reservations
• Operate the switchboard
• Attend to all routes of room bookings, such as online, phone, and in person.
• Maintain orderliness and cleanliness at the front area
• Answer telephone calls and in-person queries related to the hotel services and resolve any issues
• A diploma in Business Management
• Must have at least some experience a receptionist
• Excellent Communication skills
• Good Customer service skills
• Good interpersonal skills.
• Must be orderly.
• Ability to multi-task.
• Good crisis management...
• Process guests’ check ins and outs
• Prepare and complete room and restaurant bills
• Assist guests’ in storing valuables in secure deposit box
• Liaise with other departments of hotel
• Handle payments through cash, cheques and credit cards
mode of contact text