Customer Service Skills Workshop

Customer Service Skills Workshop - Kenya
  • Customer Service Skills Workshop - Kenya
Description :

Do you wish to attend a Customer Service Skills Seminar?

The purpose of the workshop is to help participants understand the value of customers to any business, why it is important to retain every customer and how to improve and therefore offer satisfactory customer experiences. The workshop will also touch on how to handle and successfully resolve customer complaints.

The benefit of attending this workshop is that it helps participants to understand how to nurture and achieve customer loyalty, and how customer growth translates into better business for any business.

The workshop is meant for individuals who have frequent contact with customers, business owners, heads of department, and persons who wish to develop or progress their careers in the hospitality industry.

This workshop will run on 15th December, 2018.

Due to limited space available, it is advisable that interested persons call to confirm attendance as early as possible.

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