Customer service representative

Customer service representative - Kenya
  • Customer service representative - Kenya

IndustryConsulting

ContractFull time

Description :

Super diamond company is looking for a customer-oriented service representative who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative.

Responsibilities
√Manage large amounts of incoming calls
√Generate sales leads
√Identify and assess customers’ needs to achieve satisfaction
√Build sustainable relationships and trust with customer accounts through open and interactive communication
√Provide accurate, valid and complete information by using the right methods and tools
√Follow up to ensure resolution

Requirements
√Strong phone contact handling skills and active listening skills
√Excellent communication and presentation skills
√Ability to multi-task, prioritize, and manage time effectively

If you meet the above requirements reach us through us

NB; Deadline is on or before 19/10/2018

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